Operation Management Terms – Part II

Operation Management Terms – Part II

This guide delves into advanced operations management terms, covering critical areas such as supply chain optimization, resource management, cost control, and production efficiency. These terms are essential for professionals aiming to enhance operational performance...
Operation Management Terms – Part I

Operation Management Terms – Part I

This resource provides a comprehensive overview of foundational terms in operations management, covering essential concepts from supply chain processes to quality control and workflow optimization. Each term is defined with practical insights that support better...
PMO: Getting Your Project Management Office Started

PMO: Getting Your Project Management Office Started

An emerging trend over the past 10-20 years (certainly in the information technology areas of a company) is to implement project management (PMO) office to help companies deliver on strategic plans. Project management has been around for centuries in various forms. As...
Customer Experience: It is Not Just About Satisfaction

Customer Experience: It is Not Just About Satisfaction

Customer Experience has grown beyond a customer’s satisfaction with your product or service. The best companies view Customer Experience as the end experience that a customer has with the company throughout the various touchpoints. The goal of this article is to...
Operations Management

Operations Management

Why Dedicated Operations Management Is Essential Operations management is an element of every business, whether it is one person or 100,000 people. However, not every organization, especially small and/or growing ones, put sufficient effort and resources into managing...