by KamyarShah | Jul 13, 2020 | Thoughts
An emerging trend over the past 10-20 years (certainly in the information technology areas of a company) is to implement project management (PMO) office to help companies deliver on strategic plans. Project management has been around for centuries in various forms. As...
by KamyarShah | Jul 12, 2020 | Thoughts
Customer Experience has grown beyond a customer’s satisfaction with your product or service. The best companies view Customer Experience as the end experience that a customer has with the company throughout the various touchpoints. The goal of this article is to...
by KamyarShah | Sep 4, 2019 | Thoughts
Why Dedicated Operations Management Is Essential Operations management is an element of every business, whether it is one person or 100,000 people. However, not every organization, especially small and/or growing ones, put sufficient effort and resources into managing...
by KamyarShah | Jan 27, 2019 | Audio Video
Episode 6 Kamyar Shah talks Operations
by KamyarShah | Jun 3, 2016 | Thoughts
People Problems Not long ago I was speaking to a good friend of mine about micro businesses and some of the inherent and common problems that are not acknowledged. Suffice to say that there are too many to list here but the one that seems to be among the chief issues...
