by KamyarShah | Jul 12, 2020 | Blog
Customer Experience has grown beyond a customer’s satisfaction with your product or service. The best companies view Customer Experience as the end experience that a customer has with the company throughout the various touchpoints. The goal of this article is to...
by KamyarShah | Mar 18, 2016 | Blog
Originally published at https://www.linkedin.com/pulse/customer-service-revisited-kamyar-shah Published on March 18, 2016 Customer is the king or so we have been told. But is it really true? It depends on who you ask. Much like everything else in business customer...
