Blog

410 articles on fractional leadership, operations, strategy, and scaling mid-market companies.

Blog

Customer Service Revisited

Customer service revisited examines how traditional support approaches have evolved to meet modern expectations. Businesses now integrate multiple cha

2016-03-183 min read
Blog

Your shop doesn’t have a shopkeeper

A shop without a shopkeeper lacks active management and customer engagement that drives sales and builds loyalty. When no one tends the store, invento

2015-12-293 min read

Work With Kamyar Shah

25+ years. 650+ companies. Fractional COO and CMO for mid-market businesses ready to scale operations.

Schedule a Call